AliExpress 3C Digital Products Category Standards

In order to improve the overall product quality of the 3C Digital Products category on AliExpress, optimize the buyer experience, and better regulate sellers’ publishing behavior, AliExpress has published the following 3C Digital Products category standards. These Standards were issued on 8 September, 2015 and entered into force on 15 September, 2015.

1. Scope

This Standard specifies basic requirements that sellers shall follow to sell digital products on AliExpress, and is applicable to the sale of all digital products on AliExpress.

2. Product Release Specifications

Release title: If the brand name is provided, it is suggested to follow the pattern of “[Brand Name] + [Product Name or Model/Specifications] + [Other Information]” in the title.

2.1 Description of product functions and features

Presentation of product parameters:

① The parameters list must be explicitly provided in Product Details;

② The product name, model, and specifications must be explicitly provided;

③ Main functions and specification parameters of the product shall be subject to those published on the official website, or those indicated on the outer packaging or in the description of the product, in the absence of official website.

2.2 Tips on anti-counterfeiting information of products: for products with official anti-counterfeiting measures, sellers shall provide the anti-counterfeiting information and the inquiry methods.

3. Product quality criteria

AliExpress may conduct unscheduled sampling inspections on digital mobile phones being sold on the platform, and the inspection contents shall be subject to national standards:

Detailed rules for sampling inspections of digital mobile phone products on AliExpress

(1) Product inspection items

Category

Subcategory

1. Digital Mobile Phones

No.

Project Name

Inspection Standard

Mandatory/
Recommended

Testing Method

Remarks

Prevention of electric shock and energy hazards

GB4943.1-2011/2.1

Mandatory

GB4943.1-2011/2.1

SELV circuit

GB4943.1-2011/2. 2

Mandatory

GB4943.1-2011/2. 2

Current limiting circuit

GB4943.1-2011/2.4

Mandatory

GB4943.1-2011/2. 4

Electrical insulation

GB4943.1-2011/2. 9

Mandatory

GB4943.1-2011/2. 9

Electrical clearance, creepage distance

GB4943.1-2011/2.10

Mandatory

GB4943.1-2011/2.10

Mechanical strength

GB4943.1-2011/4. 2

Mandatory

GB4943.1-2011/4. 2

Heating requirement

GB4943.1-2011/4. 5

Mandatory

GB4943.1-2011/4. 5

Touch current

GB4943.1-2011/5.1

Mandatory

GB4943.1-2011/5.1

Dielectric strength

GB4943.1-2011/5. 2

Mandatory

GB4943.1-2011/5. 2

Abnormal work and failure conditions

GB4943.1-2011/5. 3

Mandatory

GB4943.1-2011/5. 3

Conducted spurious emission (communications mode)

GB/T 22450.1-2008

Recommended

GB/T 22450.1-2008

Select from any of the testing methods

Radiated spurious emission (communications mode)

YD/T 1597,1-2007

YD/T 1597.1-2007

Radiated emission (chassis port)

GB/T 19484,1-2013

GB/T 19484.1-2013

Electrostatic discharge

YD/T 1595.1-2012

Radiation immunity

YD/T 1592,1-2012

YDA 1592.1-2012

DC power port conduction

Applied to vehicle mobile communications

Transient conduction at DC power ports

Transmission sensitivity/frequency characteristics

YD/T 1538-2011/4.1

Recommended

YD/T 1538-2011/5. 2

Receiving sensitivity/frequency characteristics

YD/T 1538-2011/4. 2

Recommended

YD/T 1538-2011/5. 3

Send loudness rating (SLR)

YD/T 1538-2011/4. 3

Recommended

YD/T 1538-2011/5. 4

Receive loudness rating (CRLR)

YD/T 1538-2011/4. 4

Recommended

YD/T 1538-2011/5. 5

Idle channel noise

YD/T 1538-2011/4. 5

Recommended

YDA 1538-2011/5. 6

Side Tone Masking Rating (STMR)

YD/T 1538-2011/4. 6

Recommended

YD/T 1538-2011/5. 7

Total radiated RF power

YD/T 1484-2011/5

Recommended

YD/T 1484-2011/5

Entire space receiver sensitivity

YD/T 1484-2011/6

Recommended

YD/T 1484-2011/6

Average specific absorption rate

GB 21288-2007

Mandatory

TD/T1644.1-2007

YD/T1644. 2-2007

2. Chargers

No.

Project Name

Inspection Standard

Mandatory/
Recommended

Testing Method

Remarks

Input port mechanical structure

YD/T 1591-

2009/4.2. 2

Recommended

YD/T 1591-

2009/5.2.1

Plug and unplug force

YD/T 1591-

2009/4. 2. 3.1

Recommended

YD/T 1591-

2009/5. 2. 3

Durability

YD/T 1591-

2009/4. 2. 3. 2

Recommended

YD/T 1591-

2009/5. 2. 3

Input voltage adaption range

YD/T 1591-

2009/4. 2. 3. 4.1

Recommended

YD/T 1591-

2009/5.2. 3.4

Output voltage

YD/T 1591-

2009/4.2. 3. 4. 2

Recommended

YD/T 1591-

2009/5. 2.3. 4

Output current

YD/T 1591-

2009/4. 2. 3. 4. 3

Recommended

YD/T 1591-

2009/5. 2. 3. 4

Output voltage ripple

YD/T 1591-

2009/4. 2. 3. 4. 4

Recommended

YD/T 1591-

2009/5. 2. 3. 4

Short-circuit current

YD/T 1591-

2009/4. 2. 3. 4. 5

Recommended

YD/T 1591-

2009/5, 2, 3. 4

Current intrusion

YD/T 1591-

2009/4.2.3. 4. 6

Recommended

YD/T 1591-

2009/5. 2.3. 4

Load-free energy consumption

YD/T 1591-

2009/4. 2. Z. 4. 7

Recommended

YD/T 1591-

2009/5. 2. 3, 4

Average efficiency

YD/T 1591-

2009/4. 2.3. 4, 8

Recommended

YD/T 1591-

2009/5.2.3. 4

Digital mobile phone products

Mobile phones, watch phones, and phablets, etc. with the function of digital mobile phones

Touch current

YD/T 1591-

2009/4. 2.3. 4. 9

Recommended

IDA 1591-

2009/5. 2.3. 4

Mechanical strength

YD/T 1591-

2009/4. 2. 3. 5. 1

Recommended

YD/T 1591-

2009/E. 2. 3. 5

Structural safety

YD/T 1591-

2009/4.2.3. 5. 2

Recommended

YD/T 1591-

2009/5. 2.3.5

Insulation resistance

YD/T 1591-

2009/4. 2. 3. 5. 3

Recommended

YD/T 1591-

2009/5. 2. 3. 5

Electrical strength

YD/T 1591-

2009/4. 2. 3. 5. 4

Recommended

YD/T 1591-

2009/5. 2. 3. 5

Shell surface temperature

YD/T 1591-

2009/4. 2. 3. 5. 7

Recommended

YD/T 1591-

2009/5. 2. 3. 5

Flame retardant performance of shell

YD/T 1591-

2009/4.2.3. 5.10

Recommended

YD/T 1591-

2009/5. 2.3.5

Radiation disturbance

YD/T 1591-

2009/4. 2. 3. 6.1

Recommended

YD/T 1591-

2009/5. 2. 3.6

Conduction disturbance

YD/T 1591-

2009/4. 2. 3.6.2

Recommended

YD/T 1591-

2009/5.2. 3.6

Harmonic current

YD/T 1591-

2009/4. 2. 3. 6. 3

Recommended

YD/T 1591-

2009/5. 2. 3. 6

Voltage fluctuation and flicker

YD/r 1591-

2009/4. 2. 3. 6. 4

Recommended

YD/T 1591-

2009/5. 2. 3. 6

Electrostatic discharge

YD/T 1591-

2009/4. 2. 3. 6. 5

Recommended

YD/T 1591-

2009/5. 2. 3. 6

Electrical fast transient, group pulse

YD/T 1591-

2009/4. 2. 3. 6. 6

Recommended

YD/T 1591-

2009/5. 2. 3. 6

Surge shock

YD/T 1591-

2009/4.2.3. 6. 7

Recommended

YD/T 1591-

2009/5. 2.3.6

Low temperature

YD/T 1591-

2009/4. 2.3.7.1

Recommended

YD/T 1591-

2009/5.2.3.7

High temperature

YD/T 1591-

2009/4. 2. 3. 7. 2

Recommended

YD/T 1591-

2009/5. 2. 3.7

Damp heat

YD/T 1591-

2009/4. 2. 3. 7. 3

Recommended

YD/T 1591-

2009/5. 2. 3. 7

Vibration

YD/T 1591-

2009/4. 2. 3.1. 4

Recommended

YD/T 1591-

2009/5. 2. 3. 7

Shock

YD/T 1591-

2009/4. 2,3. 7. 5

Recommended

YD/T 1591-

2009/5. 2. 3.7

Fall

YD/T 1691-

2009/4. 2. 3. 7. 6

Recommended

YD/T 1591-

2009/5. 2. 3. 7

Sign

YD/T 1591-

2009/4. 2. 3. 8.1

Recommended

YD/T 1591-

2009/5. 2. 3. 8

Nameplate durability

YD/T 1591-

2009/4.2. 3. 8. 3

Recommended

YD/T 1591-

2009/5, 2.3.8

3. Batteries

No.

Project Name

Inspection Standard

Mandatory/
Recommended

Testing Method

Remarks

0. 2ITA discharge

GB/T 18287-

2013/4. 2.1

Recommended

GB/T 18287-

2013/5. 3. 2

Discharge termination voltage: 2. 5V

Rate discharge

GB/T 18287-

2013/4. 2. 2

Recommended

GB/T 18287-

2013/5. 3. 2

High temperature discharge

GB/T 18287-

2013/4. 2. 3

Recommended

GB/T 18287-

2013/5. 3.2

Low temperature discharge

GB/T 18287-

2013/4. 2. 4

Recommended

GB/T 18287-

2013/5. 3. 2

Charge retention and recovery

GB/T 18287-

2013/4. 2. 5

Recommended

GB/T 18287-

2013/5. 3.2

Storage performance

GB/T 18287-

2013/4.2. 6

Recommended

GB/T 18287-

2013/5,3,2

Cycle life

GB/T 18287-

2013/4. 2. 7

Recommended

GB/T 18287-

2013/5.3.2

Internal resistance

GB/T 18287-

2013/4.2. 8

Recommended

GB/T 18287-

2013/5. 3,2

Electrostatic discharge

GB/T 18287-

2013/4. 3,1

Recommended

GB/T 18287-

2013/5. 3. 3

Constant damp heat

GB/T 18287-

2013/4. 3. 2

Recommended

GB/T 18287-

2013/5.3. 3

Vibration free fall

GB/T 18287-

2013/4. 3.3

Recommended

GB/T 18287-

2013/5,3,3

Low pressure

GB/T 18287-

201 3/4. 3. 4

Recommended

GB/T 18287-

2013/5. 3. 3

Shock

GB/T 18287-

2013/1 5.1

Recommended

GB/T 18287-

2013/5. 3. 5

Thermal abuse

GB/T 18287-

2013/4.5/2

Recommended

GB/T 18287-

2013/5.3.5

Overcharge

GB/T 18287-

2013/4. 5. 3

Recommended

GB/T 18287-

2013/5. 3. 5

Forced discharge

GB/T 18287-

2013/15. 4

Recommended

GB/T 18287-

2013/5. 3. 5

Short circuit

GB/T 18287-

2013/4. 5. 5

Recommended

GB/r 18287-

2013/5. 3. S

Mechanical shock

GB/T 18287-

2013/4. 5.6

Recommended

GB/T 18287-

2013/5. 3. 5

Temperature cycle

GB/T 18287-

2013/4.5.7

Recommended

GB/T 18287-

2013/5. 3. 5

4. Punishment for violations

4.1 Sellers shall comply with requirements of product release specifications (title, product parameter descriptions, etc.) and product quality criteria as specified in the category standard for mobile phones.

4.2 If the seller’s product does not conform to the product release specifications of the category, it will affect the exposure of the product and its probability of being selected into the platform’s marketing promotions.

4.3 In the event that a seller sells any product that does not comply with the industrial product quality criteria, or is manufactured by an unqualified manufacturer, or does not meet any mandatory national, local, industrial and enterprise standards, or does not comply with any rules announced by AliExpress, AliExpress may impose punishments on the seller by deducting their points based on the non-compliance severity of the product.

(1) Where a seller fails to disclose information on product flaws, etc., or the product description mismatches with the product received by the buyer, and affects normal use by the buyer, AliExpress may remove the nonconforming product and deduct two points from the seller for each violation, and include such violations in the transaction violation system and other point systems;

(2) Where the description of a product on material, components, parameters, etc. from a seller is completely different from the product received by the buyer or hinders normal use by the buyer, AliExpress may remove the nonconforming product and deduct twelve points from the seller for each violation, and include such violations in the transaction violation system and other point systems;

(3) Where a product is verified, through the notification by competent national authorities or official sampling inspection by AliExpress, to have potential danger and harm to personal safety and other serious impacts, for example, an electric appliance is verified to have electric leakage and nonconforming electric strength under normal working temperature, AliExpress shall remove the nonconforming product and deduct twelve points from the seller for each violation, and include such violations in the transaction violation system and other point systems;

(4) Where a product of a seller is verified to be nonconforming through quality related inspections, for example, in the aspect of total radiant power, AliExpress may remove the nonconforming product and deduct two points from the seller for each violation, and include such violations in the transaction violation system and other point systems;

(5) Where a seller is found to have repeatedly violated the rules, or the circumstance or impact of the violation is extremely serious, AliExpress may decide to “directly deduct 48 points and close the account” based on the severity of the aforesaid violations.

Suggestions for Sellers

The seller should describe the commodity material, composition, and parameters via images and text as truthfully as possible. The seller should clarify information such as the defects, shelf life, and incidental goods of the commodity, so that the buyer is aware of the commodity from many aspects. This way, both parties will have a clear understanding of the commodity description, avoiding unnecessary disputes. product awareness from multiple aspects, ensuring both parties have the same and clear understanding of the product, avoiding unnecessary disputes; and Furthermore, the seller should conduct strict quality control on the goods sold to strive for a win-win situation between the buyer and seller.

1. What does “Mismatch” mean in “description of material and components of a product ‘mismatches’ with the product received by the buyer”?

“Mismatch” includes but is not limited to the following:

1) Certain functionality as indicated in the product description does not exist in the actual product.

2. What does “Complete inconsistency” mean in “description of material and components of a product has ‘complete inconsistency’ from the product received by the buyer”?

“Complete inconsistency” includes but not limited to the following:

1) The product ordered is an electronic storage device or a computer, but the actual capacity and configuration of the product are completely different from the product description or the seller’s guarantee;

3. What is the application scope of “Where a seller is found to have repeatedly violated the rules, or the circumstance or impact of the violation is extremely serious, AliExpress may decide to ‘directly deduct 48 points and close the account’ based on the severity of the aforesaid violations”?

It is applicable to circumstances including but not limited to: a high number of nonconforming products or complaints from buyers, causing very serious implications for the platform and buyers.

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